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About Us & Frequently Asked Questions

Welcome to our website! We are a team of professionals dedicated to providing individuals in the fields of science, engineering, medicine, and other related fields with the tools and resources they need to advance their careers. Our platform is designed to help you connect with colleagues in your field, get your work published in reputable journals, and promote your research to a wider audience.

We understand that the EB1 and NIW category for immigration applications is a highly sought-after status and can have a significant impact on an individual's life and career . Our services may indirectly support individuals in their EB1 and NIW application process, particularly for those who meet the criteria of:

  • Evidence of published material about you in professional or major trade publications or other major media;
  • Evidence that you have been asked to judge the work of others, either individually or on a panel;
  • Evidence of your original scientific, scholarly , artistic, athletic, or business-related contributions of major significance to the field;
  • Evidence of your authorship of scholarly articles in professional or major trade publications or other major media.

However , we want to make it clear that we are not licensed attorneys and cannot provide any legal advice or guarantee any outcomes related to immigration applications. Any individual seeking to apply for EB1 status should consult with their attorney for advice on their specific case.

At our core, we believe in the power of collaboration and community building to advance scientific research and innovation. Our platform is designed to facilitate connections between individuals in different fields, so that they can share their knowledge and expertise and work together to tackle complex challenges.

We understand that privacy is a concern for many individuals, especially when it comes to their personal and professional information. However , given the nature of our services, we cannot guarantee complete privacy . By using our website, individuals are acknowledging and consenting to the fact that their name and work may be visible to others using the service. We take the privacy and security of our users seriously and have implemented measures to protect their information, as outlined in our Privacy Policy .

Our team is committed to providing the highest quality of service to our users. We are constantly seeking feedback and suggestions on how we can improve our platform and make it even more effective for our community . If you have any questions, comments, or concerns, please do not hesitate to reach out to us. Thank you for choosing our platform to help advance your career and connect with others in your field. Frequently Asked Questions (FAQ) Q: What is your website and what services do you provide? A: Our website is a platform designed to connect professionals in science, engineering, medicine, and related fields with each other, help get their work published in reputable journals, connect them with media outlets, and advertise their research to help boost their citation scores. Q: How does your website help individuals in the EB1 application process? A: Our platform may indirectly support individuals in their EB1 application process, particularly for those who meet the criteria of: ⦁ Evidence of published material about you in professional or major trade publications or other major media; ⦁ Evidence that you have been asked to judge the work of others, either individually or on a panel; ⦁ Evidence of your original scientific, scholarly, artistic, athletic, or business-related contributions of major significance to the field; ⦁ Evidence of your authorship of scholarly articles in professional or major trade publications or other major media. However, we want to make it clear that we are not licensed attorneys and cannot provide any legal advice or guarantee any outcomes related to immigration applications. Any individual seeking to apply for EB1 status should consult with their attorney for advice on their specific case. Q: Can you guarantee results for individuals using your services? A: While we strive to provide the best possible services to our users, we cannot guarantee any specific outcomes, including publication in journals or media coverage. Our services are designed to provide individuals with the tools and resources they need to advance their careers, but ultimately success depends on their own efforts and the quality of their work. Q: Is my information secure on your website? A: We take the privacy and security of our users seriously and have implemented measures to protect their information. However, given the nature of our services, we cannot guarantee complete privacy. By using our website, individuals are acknowledging and consenting to the fact that their name and work may be visible to others using the service. Please see our Privacy Policy for more information on how we protect user information. Q: Do I need to pay to use your services? A: We offer both free and paid services on our platform. Some services, such as connecting with colleagues in your field, are free of charge. Other services, such as journal publication and advertising, require payment. Please see our Pricing page for more information on our fees. Q: Can I cancel or modify my subscription at any time? A: Yes, individuals can cancel or modify their subscription at any time. Please see our Terms and Conditions for more information on our cancellation and refund policies. Q: How can I contact your customer support team? A: Our customer support team is available to answer any questions or concerns you may have. You can reach us via email at us directly at zsynapse@protonmail.com . We strive to respond to all inquiries within 3 business days. Q: How long does it take for my work to get published in a journal? A: The time it takes for your work to get published can vary depending on the specific journal's review process. Our team will work to expedite the process as much as possible. Q: Can you guarantee that my work will be accepted by a journal? A: We cannot guarantee that your work will be accepted by a journal, as the final decision is up to the journal's editorial board. However, we will work with you to ensure that your work meets the criteria of the journal. Q: Do you offer any editing or proofreading services for my work? A: Yes, we offer editing and proofreading services for an additional fee. Please contact us for more information. Q: How do I know if I qualify for the EB1 category? A: We recommend consulting with an immigration attorney to determine your eligibility for the EB1 category. Q: Can you assist me in finding potential collaborators in my field? A: Yes, we can provide connections to potential collaborators in your field through our network of professionals, however are limited by privacy policy. Q: Do you offer any discounts or promotions for repeat customers? A: Yes, we offer special discounts and promotions for repeat customers. Please contact us for more information. Q: Can I cancel my subscription at any time? A: Yes, you can cancel your subscription at any time. Please see our terms and conditions for more information. Q: Is my personal information secure on your website? A: Yes, we take the security and privacy of your personal information very seriously. We use industry-standard encryption and security measures to protect your data. Q: Can I contact other users of your website directly? A: We recommend only contacting the admin/proctor and not other collaborators to ensure privacy. Q: Can you help me find media outlets that are interested in my work? A: Yes, we can connect you with media outlets that are interested in your work through our network of contacts. Q: What types of payment methods do you accept? A: We accept major credit cards for payment of our services. Q: Can you provide me with a list of journals that are highly ranked in my field? A: Yes, we can provide you with a list of highly ranked journals in your field upon request. Q: Can you help me with formatting my work for publication? A: Yes, we offer formatting services for an additional fee. Please contact us for more information. Q: How can I track the progress of my submission? A: You can track the progress of your submission through your account dashboard on our website. Q: What is the success rate of your services in getting works published? A: We cannot provide a specific success rate, as it can vary depending on the specific work and journal. However, we have a high success rate in helping our clients get published. Q: Can I use your services for patent applications? A: No, our services are currently only focused on helping individuals with publishing their works and boosting their citation scores. Q: Are there any additional fees or charges besides the subscription fee? A: There may be additional fees or charges for certain services, such as editing or formatting. These fees will be clearly stated and agreed upon before any work is started. Q: How do I submit my work for publication? A: You can submit your work for publication through your account dashboard on our website. Q: Do you guarantee publication in a journal or media coverage? A: We do not guarantee publication in a journal or media coverage. We provide our customers with access to our network of industry professionals and use our connections to increase the likelihood of publication or media coverage, but ultimately it is up to the discretion of the journals and media outlets to accept or reject submissions. Q: How can I earn points on Zsynapse.com? A: You can earn points by participating in the research proctor program or purchasing them. Q: Can I transfer my points to someone else? A: No, points are non-transferable. Q: Can I combine my points with other offers? A: No, points cannot be combined with other offers. Q: Do my points expire? A: Yes, points expire after one year from the date of purchase or earning. Q: Can I get a refund for my purchased points? A: No, all payments for the purchase of points are non-refundable. Q: How do I become a research proctor? A: You can apply to become a research proctor on our website. Participation is subject to our approval. Q: Can Zsynapse.com terminate my account? A: Yes, we reserve the right to terminate your account and revoke any accumulated points at any time, without notice, for any reason or for no reason. Q: How long does it take for my work to be published or covered in the media? A: The timeline for publication or media coverage varies depending on a number of factors, including the quality of the work, the nature of the publication or media outlet, and the current workload of the editors or journalists. While we cannot guarantee a specific timeline, we strive to expedite the process as much as possible. Q: Do I retain ownership of my work after publication or media coverage? A: Yes, authors retain ownership and responsibility for their work. We do not claim any ownership or rights or responsibility to your work. Q: Will my personal information be shared with third parties? A: We take the privacy of our customers seriously and do not share personal information with third parties without consent, except as required by law. However, we cannot guarantee complete privacy as the nature of our services involves connecting individuals with others in their field. Q: Do you provide legal advice or services? A: We are not licensed lawyers and do not provide legal advice or services. It is recommended that individuals consult with their own attorney for any legal matters related to their work. Q: Is there a limit to the number of submissions I can make? A: There is no limit to the number of submissions a customer can make, but we encourage customers to submit their best work for the best chance of publication or media coverage. Q: What types of payment do you accept? A: We accept payment via third party payment portal. Q: Can I cancel my subscription at any time? A: Yes, customers can cancel their subscription at any time by contacting our customer service team. Q: Do you offer refunds? A: We do NOT offer refunds for subscriptions, but we strive to provide the highest quality service to our customers and will work to address any concerns or issues. Q: How do you ensure the quality of the publications and media outlets you connect us with? A: We have established relationships with reputable journals and media outlets and carefully vet each opportunity before presenting it to our customers. However, we cannot guarantee the quality or accuracy of any publication or media outlet. Q: Can I specify which publications or media outlets I want to be connected with? A: Customers can make requests for specific publications or media outlets, but we cannot guarantee that we will be able to fulfill those requests. We strive to connect customers with the most appropriate opportunities based on their field and level of expertise. Q: How do you protect my intellectual property? A: We take measures to protect our customers' intellectual property, including using secure servers however it is solely customer's responsibility to protect their intellectual property using accredited firms and lawyers/attorneys. Q: Can I submit work that has already been published or covered in the media? A: Yes, customers can submit work that has already been published or covered in the media if they are own the rights to it. We can assist with promoting and advertising their work to help increase visibility and citation scores. Q: How do I know if my work is eligible for the EB1 category? A: We are not licensed lawyers and do not provide legal advice or services. It is recommended that individuals consult with their own attorney to determine if their work meets the criteria for the EB1 category. Q: Can I access the network of professionals without a subscription? A: No, access to our network of professionals is only available to customers with a paid subscription. Q: What happens if I don't receive any responses from the connections I make through your website? A: While we make every effort to help our customers connect with others in their fields, we cannot guarantee any specific results. The response rate will depend on a variety of factors, including the quality and relevance of the content being shared and the individual preferences of the potential connections. Q: What if I change my mind after making a connection with someone through your website? A: We encourage all of our users to approach any connections made through our website with professionalism and respect. If you find that you no longer wish to work with a particular individual or group, we recommend that you communicate your decision clearly and respectfully. Q: Will my personal information be shared with other users of the website? A: Your name and contact information will be visible to other users of the website when you connect with them. We take your privacy seriously and will never share your information with any third-party organizations without your explicit consent. Q: How do I know that the connections I make through your website are legitimate? A: We make every effort to verify the credentials and expertise of all of our users, but we cannot guarantee the accuracy or legitimacy of any information provided by others. We encourage all of our users to exercise caution when connecting with new individuals or groups and to use their professional judgment to assess the legitimacy of any claims made by potential connections. Q: Can I cancel my subscription at any time? A: Yes, you can cancel your subscription at any time by contacting our customer support team. Please note that cancellation requests may take up to 5 business days to process. Q: What if I have additional questions or concerns? A: If you have any additional questions or concerns, please do not hesitate to contact our customer support team. We are always here to help and will do our best to address any issues or concerns in a timely and professional manner.

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